Centralpoint Module Gallery
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Discover Oxcyon's groundbreaking AI & NLS Virtual Assistant, designed for effortless integration into any website or web-based application. With just a simple application of JavaScript, our Virtual Assistant seamlessly listens to each user's online screen activity, delivering targeted and personalized recommendations. Powered by Centralpoint, our AI enhances user experience by providing the right answers at the right time. Elevate your website today with Oxcyon's Virtual Assistant
Centralpoint integrates directly with Tableau, allowing personalization through our Global Login tools (SAML, Active Directory, oAuth, OpenID) to serve rich Tableau reporting to each user uniquely. This means one tableau report against all users, wherein the data filtered (through the tableau chart) considers the user's security roles. It also allows you to relate your tableau charts, reports and graphs to other records, via crosswalks. Tagging your Tableau charts to certain Audiences, Roles, and Taxonomy (Metadata), will allow these charts to serve to specific users, within specific sites, and even relate themselves to your other, disparate content and information.
Your organization's AI is distinctive and tailored to your specific needs; it's not an off-the-shelf solution. What you require is a framework that enables you to deliver the right information to your users precisely when they need it. With Centralpoint AI Assistant, you can place knowledge at your users' fingertips even while they are using other web-based applications such as your CRM, Intranet, Help Desk Application, and web-based email.
Centralpoint ensures information accessibility for these users, customized to their roles, facilitating swift answers to queries, form submissions, and tracking of colleagues' activities. The Centralpoint AI Assistant is contextually aware, capable of analyzing the content of URLs or pages from other web-based applications. When these conditions align, the AI Assistant is triggered for your users. Through this approach, you can develop conditions that evolve over time, resulting in a unique AI tailored to your organization and its users. These tools can also seamlessly integrate with IVR systems like Cisco or Genesys.
Centralpoint's file output module works in unison with Roles, Audiences, Global Login, and Data Sources to render living, breathing files unique for each user who downloads them. This is DITA, Darwin Information Typing Architecture, and it is changing the way organizations manage information across their many users. It means a single source of truth, which passes through easy to use templates (able to be managed simply by uploaded Microsoft Word, Powerpoint or Excel documents) in which to provide outputs (Word, PDF, PPT, Excel) to your users....fresh out of the oven.
DITA Means giving everyone access to the same document, (like a sales contract), yet each representative might download it differently based on their role, region or both. This document may provide the correct legal clause for the State of California for one agent, and the appropriate clause for Utah for another agent. Each and every element on the output (document or download) is rendered intelligently based on their request. This means you only need worry about the templates, and tagging your content appropriately (for certain agents in either California or Utah).
Centralpoint File Output module is found under the Data Transform category of your Client Console. This module allows you to manage multiple templates, and their corresponding download link (or button) which you can provide to your users. It is the 'filter' in which your information transforms into the file output that you wish to make available. This file is fresh from the oven, each time it is downloaded.
The Centralpoint Site Wizard empowers you to deploy new stand alone websites (public or private) within your enterprise. The Centralpoint Site Wizard steps you through needed steps to select the appropriate design, and empower administrators over them to contribute content to the enterprise. The site wizard allows you to leverage existing styles to rapidly deploy new sites. These sites become ancestors of the main site (children, grandchildren, etc.) which mean content can be shared between the parent, downstream, and further allows the local administrator to manage content local to that site only.
The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines.
The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines.
The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines.
The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines.
Centralpoint supports the presentation of lightboxes, in a variety of different styles. This module is especially helpful when displaying images, videos and other information which users may want to peruse. The lightbox allows for users to view the information in a gallery, which gives them more real estate to view the files (images, videos).
The forms wizard is a tool for non technical users to create robust electronic forms, including the rules over workflow. This wizard walks you through a step by step questionairre, which, when completed, creates dynamic electronic forms, which allow you to triage incoming requests, trigger alerts during workflow, and even render live reporting of all of the activity against that form.
Gamification refers to a process of making systems, service and activities more enjoyable. Centralpoint Gamification allows for your users to compete to be most active in their communities. Incentives can be provided to your users (whether it be employees, clients, or partners) to get more involved and compete to be the most active participant.
Centralpoint Gamification reporting allows you to see all of your users' activity, and compares one against the other, providing incentive for users to get involved. Gamification commonly employs game design elements which are used in so called non-game contexts in attempts to improve user engagement,organizational productivity, flow, learning, employee recruitment and evaluation, ease of use and usefulness of systems, physical exercise, among others. A review of research on gamification shows that a majority of studies on gamification find positive effects from gamification. However, individual and contextual differences exist.
The Centralpoint Media Manager module is designed to streamline how organizations update and maintain their assets, and then make the newest versions available for download, on request, fresh out of the oven. Centralpoint's Digital assets Media module enables you to manage your assets separately from your documents, and even allows you to manage your elements of your documents (paragraphs or key values) so that the singular record assembled, may differ between multiple end users.
Content is a living breathing organism, and the goal is to serve the most users, using the least amount of content; so that any request they make, assembles the needed output on demand.
The Centralpoint Document Management module is designed to streamline how organizations update and maintain their documents, and then make the newest versions available for download. Centralpoint's Document Management module is a two-module suite that allows administrators to manage text and documents -- and the versions of those documents. The major functions of these modules are: The ability to transform text fields into PDF documents
Error Reporting is managed in two locations, first within the Client Console of each individual Centralpoint Portal and also at the Uber Console, by Oxcyon.